Be sure to read our Frequently Asked Questions before sending us an email.
Question: How long will it take to receive my order?
Answer: T-shirts and apparel items should arrive to you within 1-4 weeks of your order date. This may be a little longer for international delivery. For other specialty and giveaway items, please allow up to 4 weeks delivery time as they may be shipping from other countries.
Question: Are my payments secure?
Answer: We take your security very seriously. We use Shopify payments for credit card processing and the system meets all 6 categories of PCI standards making it Level 1 PCI DSS compliant. We also accept Paypal which is just as secure.
Question: Where are my items coming from?
Answer: Although our fulfillment house is located in America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China.
Question: What currency are your prices in?
Answer: All prices are in US dollars.
Question: I ordered several items but I only received part of my order. Is this normal?
Answer: Yes, this is completely normal! For logistical reasons, items in the same purchase will sometimes be sent in separate packages. not all items ship out from the same location. Rest assured that the rest of your order is on the way.
Question: What are your shipping rates?
Answer: For Continental US-bound orders, shipping costs are:
- FREE SHIPPING on all orders over $50!
- $5.95 for orders 2 pounds or less
- $7.95 for orders in between 2 and 5 pounds
- $12.95 for orders between 5 and 12 pounds
- $24.95 for orders between 12 and 30 pounds
For international orders, shipping costs are:
- $20 for orders 5 pounds or less
- $40 for orders between 5 and 30 pounds.
- $50 for orders 30 pounds and above.
Question: My order arrived damaged or I received the wrong items. What should I do?
Answer: Contact us directly and we'll sort things out for you right away! Click here to email us (please include your order number!)
Question: None of these FAQs helped me. How do I contact you?
Answer: Click here to send us a message.